Effective Date: 01 May 2026

A.I.S INDUSTRIAL SUPPLY SDN BHD  (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our eShop.

Information We Collect

• Personal Information: Name, email address, phone number, billing/shipping address, company name, tax ID/VAT number.

• Order Information: Products purchased, order history, invoice details.

• Technical Data: IP address, browser type, device information, cookies, and usage analytics.

How We Use Your Information

• Process and fulfill orders (including payments and shipping).

• Manage your account and provide customer support.

• Comply with legal and tax obligations.

• Send order updates, invoices, and (with your consent) promotional offers.

Sharing Your Information

We do not sell your personal data. We may share it with:

• Service Providers: Payment processors, shipping carriers, IT hosts.

• Legal Authorities: When required by law or to protect our rights.

Data Security

We use SSL encryption, access controls, and secure servers. However, no internet transmission is 100% secure.

Your Rights

Depending on your location, you may request access, correction, deletion, or export of your data. Contact us at [Insert Email].

Cookies

We use essential cookies for cart and checkout functionality. You may disable non-essential cookies in your browser settings.